DEPOSITS, PAYMENTS & POLICIES​

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Q: How much is the deposit to book a wedding at Heritage Point?

A: We require a 25% non-refundable deposit to reserve your date. This applies to all wedding packages starting with our Heritage Cherish (micro wedding) tier and above. The remaining balance is paid in customized installments, with the final payment due 30 days before the wedding.

 

For weddings booked within 60 days, the full balance is due at the time of booking.

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Q: How much is the deposit for non-wedding events like baby showers, birthday parties, etc.?

A:  We keep it simple:

• Events under $1,000: $250 deposit

• Events $1,001–$3,000: $500 deposit

• Events over $3,000: 25% deposit

Final payment is due 30 days before your event. If you're booking within 30 days, the full amount is due at the time of booking.

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Q: Are wedding deposits refundable?

A: All wedding deposits are non-refundable. However, with at least 6 months’ notice, you may transfer your deposit to a new available date (subject to availability).

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Q: Are non-wedding deposits refundable?

A: Non-wedding deposits are non-refundable, but if you need to reschedule, we’ll do our best to transfer your payment to a new available date (based on availability).

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Q: Do you offer payment plans?

A: Yes! We offer customized payment plans for weddings and non-weddings booked more than 3 months in advance, or you can take advantage of our financing option. Just let us know during your consultation or booking process.

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Q: How do I make payments?

A: We’ll send you secure payment links through our booking software, where you can pay by credit, debit, or ACH.  You’ll also receive automated reminders when your next payment is coming up.

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Q: What is the financing option and how does it work?

A: We’re excited to offer a flexible financing option that allows couples to book now and pay over time—without delaying their dream day.

​​Here’s how it works: 

• Simple Application – A quick online application with instant decision (no hard credit check required).

• Receive Pre-Qual Offers - Choose pre-qualified offers from top lenders based on your information.

• Get your Money - Your info goes to your chosen lender to complete the process and review loan terms.

• Pay Heritage Point -  Now that you're approved, pay the merchant directly.

• Flexible Terms – Choose a payment plan that fits your budget, with terms ranging from 6 to 144 months.

• Low APR – APR from 2.49%

• Fast Approval – Once approved, your date is locked in, and payments begin right away.

​​​Ask us during your inquiry or consultation if you’d like to apply!

 

​​​​​​​​​​​​​Q: Can I change my date after booking?

A: We understand that plans can shift. If your new date is available, we’re happy to reschedule at no additional cost. However, changes made within 90 days of your original event date may be subject to a rebooking fee. All date changes must be confirmed in writing.​​​

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Q: Do you require event insurance?

A: Yes, for ticketed events (Fundraisers, Festivals, etc) liability insurance or a signed waiver is required for all bookings.

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Q: What is your cancellation policy?

​A: We understand that plans can change. While all deposits are non-refundable, we do our best to be fair and transparent in how we handle cancellations.

• Cancellations more than 90 days before the event: Your deposit is non-refundable, but no additional fees will be charged.

• Cancellations within 90 days of the event: Up to 50% of the remaining balance may still be due, based on any planning, staffing, or vendor costs already incurred.

• Cancellations within 30 days of the event: The full balance is due, as all arrangements are typically finalized at this stage.

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Q: What is your rescheduling policy?

​A: We’re happy to help you reschedule your event when needed—because flexibility matters.

• You may reschedule your event with no penalty if you notify us at least 6 months in advance and your new date is available.

• If you reschedule within 6 months of your original date, a rescheduling fee may apply, and your deposit will be transferred one time to the new date.

• One reschedule per event is permitted. Additional changes may require a new contract and deposit.

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Q: What happens in case of severe weather or emergencies?

​A: For outdoor events, we always encourage a backup plan—and we’ve got you covered.

• In the case of severe weather, we’ll work with you to bring your event inside or adjust setup as needed.

• If extreme weather or a declared emergency makes it unsafe to proceed, we will offer a one-time opportunity to reschedule your event at no extra cost (subject to availability).

• This policy applies to hurricanes, flooding, and other natural disasters—not regular rain or cold weather.